FAQ
Answers about pricing, timelines, ownership and working with us.
What do you build?
We build websites, online stores, web platforms and mobile apps. We also offer SEO, analytics, hosting and security work. We choose the technology around the content, features and people who will maintain the project.
How much does a website cost?
A landing page starts at €300, a business website at €700 and an online store at €1,200. Features, content and integrations affect the total. Use the calculator for an estimate; we agree on the final scope and price before starting.
Do prices include VAT?
No. Listed prices exclude VAT. When VAT applies, we show it in the quote before work starts.
How long does a project take?
A landing page can take 1-2 weeks when the content is ready. A business website usually needs several weeks; stores and platforms may take 1-2 months or longer. We agree on milestones and a schedule once the requirements are clear.
How do we work together?
Tell us what you need, or start with the quiz. After a short conversation, we send a proposal with the work, price and schedule. You review progress during development. At launch, we hand over access and arrange maintenance if you need it. Most projects can be handled remotely.
What should I have ready before we start?
Tell us who the site is for, what visitors should be able to do and when you want to launch. Share any existing copy, photos, logo and domain details. A short written brief is enough to start. Our briefing guide explains what to include.
Who writes the copy and who provides photos?
You provide the information about your business and any existing photos or copy. We can help organize and edit it, or include writing in the project scope. We agree on who prepares each piece of content and when it is due.
Do you work with clients outside Albania?
Yes. Our portfolio includes work for businesses and organizations in Germany, the US, Italy, Switzerland, Spain, Portugal and Kosovo. We collaborate through email, video calls and project tools, with meeting times that suit both teams. We communicate in Albanian, English, Italian, Spanish and Portuguese; work with German and US clients is usually in English.
Can we meet in person?
Yes, we can arrange a meeting in Albania when it is useful. We also work remotely, so an in-person meeting is not required.
Can you build a site in Albanian and English?
Yes. We plan the structure, navigation and content for both languages from the start. We can add further languages when you have an audience for them.
Can you help with a site we already have?
Yes. We review the site’s content, usability, speed, SEO and security, then prioritize the changes. A focused fix may be enough; a rebuild makes sense when the existing structure no longer supports what you need.
Do you work with WordPress or Wix?
For new projects, we generally use Hugo for content sites and frameworks such as Next.js for applications. If you already use WordPress or Wix, we can review the site and discuss whether to improve it or migrate. The choice depends on editing needs, features and maintenance. Read why we use Hugo.
Can I edit the site myself later?
Yes, if we include a content management system in the project. For frequent updates, we can add an editing panel and show your team how to use it. For occasional changes, you may prefer a maintenance arrangement. We decide this before development.
Will the site show up on Google?
We prepare the site for search engines with useful content, descriptive titles, crawlable pages, a sitemap and relevant structured data. Indexing and rankings depend on Google and the wider competition, so we cannot promise a position. Our SEO guide covers the essentials.
.al or .com?
A .al domain can suit a business focused on Albania; .com is widely recognized internationally. Consider your audience, name availability and renewal costs. We can help register and connect the domain in your name. See our domain guide.
Are WhatsApp and Instagram enough?
They may be enough to get started. A website becomes useful when customers need organized information about services, prices, location or bookings. You can keep WhatsApp for conversations and Instagram for discovery. Read how the channels work together.
Do I need professional email, or is Gmail enough?
Email on your domain gives your team a consistent business address and lets you manage access when staff change. We can set up mailboxes and email authentication, though no setup can guarantee inbox delivery. See our business email guide.
Can I take online payments in Albania?
Yes. Options include cash on delivery, bank transfers and online payment services offered by banks or providers such as POK. Availability, fees and approval depend on the provider and your business. We handle the integration; you arrange the merchant agreement. Our payments guide explains what to check.
Do you also do logos and visual identity?
Yes. We can include a logo, color palette, typography and a short visual guide. If you already have a visual identity, we work with it.
What happens after launch?
We can provide hosting, updates, backups, monitoring and agreed content changes. The hosting platform depends on the site’s requirements. If your team will manage it, we hand over the access and instructions you need.
What does maintenance cost after launch?
Our calculator lists hosting and maintenance as yearly services. For a business website, the starting figures are €60 for hosting and €120 for maintenance per year, excluding VAT where applicable. Stores and platforms have different rates. Check the calculator and ask us to confirm what your plan covers.
How do payments work?
Usually 50% before work starts and 50% after launch and your approval. Larger projects can be paid in stages. Prices are in euros. We accept bank transfers and digital payments, including from clients in the EU and US. The proposal sets out the payment schedule.
Who owns the site when you are done?
The code, domain, hosting and accounts are handed over to you as agreed in the project contract. We explain any third-party services or licenses the site relies on and what you need to keep them running.
How do I get in touch?
The simple way: the contact form or WhatsApp. If you want to hit the right mailbox:
- Projects: myweb@ueb.al
- Pricing: pricing@ueb.al
- General: info@ueb.al
- Jobs: iwork@ueb.al
- A bug on this site: hackers@ueb.al
- Coffee and ideas: coffee@ueb.al
If you pick the wrong address, we pass it on. You can also book 30 minutes.